Privacy Policy – RAMRaiders

At our RAMRaiders, we understand that privacy is essential to our users. This Privacy Policy outlines the ways we collect, use, disclose, and protect your information when you access our services, including games, applications, websites, user support, and related products. By using our platform, you accept and agree to the practices described in this policy.

1. Introduction

The goal of this Privacy Policy is to provide transparency and clarity about what data we collect from users of our computer games and related services, how that information is used, and what choices you have regarding your data. We are committed to following applicable privacy laws and maintaining the confidentiality and integrity of your information.

2. Types of Data We Collect

We collect various categories of information to operate effectively and provide the best possible gaming experience:

• Account Information: username, email, password, country, language, profile settings.
• Gameplay Data: game progress, stats, achievements, items, preferences, interactions.
• Technical Information: IP, OS, hardware specs, game version, session logs, error logs.
• Purchase Information: purchase history, payment method, transaction ID (via third parties).
• Support Interactions: contact info and messages submitted to support.
• Communications & Surveys: feedback, promotions, and survey responses.

3. How We Use Your Data

Your data is used for purposes such as:

• Account creation and management
• Operating and improving our services
• Personalizing game experiences
• Saving progress and cross-device syncing
• Fixing issues and improving performance
• Responding to user inquiries and support
• Preventing fraud, abuse, and cheating
• Analyzing usage trends and optimizing design
• Sending promotions (with consent)
• Complying with legal obligations

4. Legal Basis for Processing

Depending on your region, we rely on the following legal bases:

• Consent
• Contract performance
• Legal obligations
• Legitimate interests

5. Data Sharing and Disclosure

We do not sell your personal data. We may share it with:

• Cloud hosting services
• Payment processors
• Analytics and error tracking tools
• Customer support platforms
• Marketing services (if you opt in)

Data may also be disclosed:

• To comply with legal orders
• To investigate fraud or abuse
• During business changes (e.g., merger)

6. Data Security

We use encryption, access control, monitoring, and audits to protect data. While we strive to ensure security, no method is 100% secure. Users should use strong passwords and report suspicious activity.

7. Data Retention

We keep personal data only as long as needed for our services or legal reasons. Inactive accounts may be deleted after long periods.

8. Your Rights and Choices

Depending on your location, you may have rights to:

• Access your data
• Correct inaccurate data
• Delete your data
• Restrict processing
• Request data portability
• Object to processing (e.g., marketing)
• Withdraw consent at any time

Contact us through our service interface to exercise your rights.

9. Children's Privacy

Our services are not intended for users under 13. We do not knowingly collect data from minors without consent. If discovered, such data will be deleted promptly.

10. International Users and Data Transfers

Your data may be processed outside your country. We ensure appropriate protections for international transfers in accordance with applicable law.

11. Updates to This Privacy Policy

We may update this policy. Changes will be announced through appropriate channels. Continued use after changes implies acceptance.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, contact our Data Protection Officer or support team through the methods provided in the platform or game interface.